First off, it's important to remember that the website is just the starting point for your order. A lot of brides feel overwhelmed because there are so many options and so many possibilities for customization, but placing your order really just becomes the starting point for you to work with our designers. Nothing is locked in stone yet - changes can still be made and you won't have to pay until everything is looking just right. That being said the first step for ordering any product on the website is finding that product's page. The easiest way is by using the navigation bar at the top of the website (if you're on a computer) or under the site menu button (if you're on a phone). From there you can go to save the dates, invitations, thank you cards, or extras (insert cards, envelope addressing, wrap-around bands, menus, etc.). Once you choose a product you will be brought to a page with a variety of templates for that product. Choose the template that you want to use as a starting point. The first option on any product page is the "Upload My Own Design" option. Use this option if (1) you have designed your own invitations / save the dates / etc., (2) if you want to order a template that you saw somewhere else (like at a bridal show or in the sample packet) but you can't find it on the website, or (3) if you want us to start from scratch or work from an image of something you saw somewhere else that you want us to use for inspiration (note that custom invitations like this will almost always have an additional design fee depending on how extensive your design needs are). Once you have selected an option then fill out all of the details that the website asks for (quantity, paper type, etc.) then give us any details that our designers will need when putting together your product (names, dates, etc.) and upload any pictures or other files that our designers might need as a reference. More information is always better, but don't worry about getting it all perfect, you can still make changes after placing your order. Most products will have a list of add ons that you can choose from, feel free to select any of them or you can move forward and add your product to the cart. Repeat this process for as many items as you are ordering. From the cart page you can make any changes to quantities, paper types, notes, attachments, etc. for each individual product. You can also enter coupon codes here on the cart page or on the checkout page. On the checkout page simply fill out the information that it asks for and then select a payment method. The recommended method, the default option, is "pay on approval" which means you don't pay until after you have approved your design. And that's it! Once you submit your order everything gets handed off to a designer and you will hear from them soon! (see the FAQ "how long does it take to get everything from the time I place my order?" for more information)

Answers will vary depending on where you look, but typically we recommend sending out your Save the Dates anywhere from 7-11 months in advance (9-13 for a destination wedding) and sending out your Wedding Invitations anywhere from 6-12 weeks in advance (5-10 if you also sent out a Save the Date). Of course all of that depends on the circumstances of your wedding, your guest list, and most importantly: your personal preferences and what you feel comfortable with. The natural follow up question then is how soon should I place my order? We are good at what we do and we have a much faster turnaround time than the industry average, but we still recommend placing your order about 3-4 weeks before you plan on sending out your Save the Dates or Invitations (4-5 weeks for specialty orders like die-cuts, acrylics, foiling, letter-press, etc.). If you decide you want to see a printed proof then you may also want to add a few more days to allow for the time that it takes to have that mailed to you. Following these guidelines will leave us with plenty of time to make sure that everything is looking perfect and there are no mistakes. All of that being said, whatever you decide for your timeline, whether you're a planner or a procrastinator, we are happy to support you (we have rush options available for those that are in a hurry). Whenever you're ready, we'll be ready!

Absolutely, after you have placed your order and seen the digital preview of your product you can request to have a printed proof mailed to you, you can even request multiple proofs on different paper types. The cost is $5 for your first printed proof and $1 for each additional proof on a different paper type plus the cost of shipping via priority mail through USPS (or you can pick up your printed proof from our office if you are located in the Salt Lake City area). We always recommend that you get a printed proof when possible so that you can see specifically how your invitations / save the dates / etc. translate from a computer screen to the printed page (see the FAQ entitled "Why do images sometimes look different when printed vs on a screen?" for more information).

We love custom orders! Our talented designers are creating beautiful custom work all of the time. To place a custom order select the product that you will be ordering and then choose the first themplate that you see, the one called "Upload My Own Design" (don't worry, you don't actually have to upload a design that you have made). Next be sure to upload any information that our designers will need to make your vision a reality (images, instructions, links, examples, sources of inspiration, etc.). Note that custom design work will often cost extra based on how extensive your design needs are. Our designers will always give you an estimate for design costs before starting.

Definitely, you just need to make sure to send it to us as a high resolution pdf with the correct dimensions for what you are doing (for example 5" x 7" for most invitations, 4.25" x 5.5" for Save the Date or Thank You Posctards, etc.). Sometimes we will have to reformat your design if it doesn't include a 1/8 inch bleed (you can learn about what a bleed is and how to create one here). Don't worry, even if your design needs some reformatting to be print-ready we will help you do that and make sure everthing still looks just how you like it. If you have any questions about your design or what it takes to make a design that won't need any reformatting then don't hesitate to contact us.

The default (and recommended) option when checking out on our website is "Pay On Approval". This simply means that you don't need to pay for your order until you have seen and approved a proof of your design. We do that so that you can feel confident in knowing that your invitations / save the dates / etc. are going to look just how you want before you commit to paying for them. You will need to pay any remaining balance on your order prior to printing (whether you are picking up your order in the shop or having it mailed to you). In some instances, such as when you you receive your first digital preview and you would like to make changes, you will be asked to pay a $50 deposit towards your final balance before we can proceed.

Once you have given your approval to print you will be emailed a link that you can use to pay the balance on your order. You can also pay your balance over the phone by calling us at (801) 254-2778 or, if there have been no changes made to your invoice since you placed your order, you can pay any balance on your order by logging in to your account on the website and going to the "orders" tab (do not use this option if your order has had any changes in quantities, papers, products, or upgrades)

The best way to request changes to your design is to respond to the same email where we sent you the digital preview and as clearly as possible describe what you would like to change. You are allowed two free change emails for your design that may include as many changes as you need so that your announcements will turn out just the way you want. If your design needs are extensive or you require more changes then we may charge an additional design fee for your order. These design fees are charged by the hour and we will always let you know ahead of time our best estimate of how much it will cost.

If you received a special offer at a bridal show or you were one of our prize winners then you should have received an email with the coupon codes that you would need to use. If you can't find that email or if you never received it then just contact us and we can help you. You are also welcome to place your order without your coupon codes (be sure to select "pay on approval" at checkout) and leave us a note describing what the special offer or prize should have been and we can update your invoice as necessary.

Sometimes we will rotate out the designs that we have on our website or sometimes newer designs aren't uploaded yet. If you want to use a template or style that you can't find on the website then the best thing to do is choose the first template option for that product, the one that says "Upload My Own Design", and then in the instructions for the designer you can do your best to describe the template that you saw that you are wanting (even better if you have a picture that you can upload, but that's not necessary). From their just place your order as you would normally. (see the FAQ "How do I use your website?" for more information)

Yes. When placing your order choose the listed quantity closest to the your specific number and then somewhere in the notes for your order be sure to tell us what your actual needed number is ("I actually only need 60 of the Save the Date Postcards", etc.). Later, after you place your order (be sure to select "pay on approval" at checkout), we will email you with an updated invoice that reflects the prices for the exact quantities that you need (you can get a good estimate of the price for your specific quantity by comparing it to the listed numbers above and below)

You are always going to get the best price by ordering all of your invitations at once and for that reason we always recommend to overestimate when in doubt. That being said, if it turns out that you didn't order enough invitations / save the dates / etc. the first time and you need to come back and order more we are always happy to help you. You don't need to place a new order. The fastest way to handle things is to contact us and let us know how many you need. We will get back to you with a price and move forward from there.

No, we do not offer free shipping. Shipping via UPS is usually $25-$35 depending on weight, size and location. We will often use the US Post Office for less, but we are limited by the box sizes available for priority flat rate shipping. You also have the option to pick up everything from our office, even if we have done everything online up to that point (see where we are located).

We have been doing design and print work since 1979, but have been focusing on and specializing in wedding invitations/announcements since 2001. You can read more about us and our story here.

We are located in Riverton, Utah which is the Southwest corner of the Salt Lake Valley. We are just 12 minutes north of Thanksgiving Point (for those familiar with the area) and 15 minutes South of Salt Lake City. Our address is 2120 West 12600 South, #C. The best way to find us is to come from I-15 and take the Draper/Riverton 12300 South Exit and go West until you reach 2120 West which is on the North side of the road behind State Farm Insurance (see our location on a map)